Our commitment to your privacy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide to us, including:

• Email address — when you join our waitlist via the signup form on our website.
• Company name and contact details — when you reach out to us via email, contact forms, or request a demo.
• Account information — if and when we launch our platform, we may collect your name, business email, company name, phone number, and billing information to create and maintain your account.
• Product data — once our SaaS platform is live, you may upload or submit product registration data, compliance reports, and related materials required for state EPR program filings. This data is processed on your behalf and remains your property.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• Usage data — pages viewed, time spent on pages, referral source, and interactions with site features.
• Device and browser data — IP address, browser type and version, operating system, and device type.
• Cookie data — see Section 6 (Cookies) below for details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To manage the waitlist — adding you to our launch notification list and communicating with you about product updates, beta access, and launch events.
• To provide and improve our services — developing, operating, and improving our SaaS platform, including troubleshooting, data analysis, testing, and research.
• To communicate with you — responding to your inquiries, sending administrative messages, and providing customer support.
• To comply with legal obligations — meeting applicable laws, regulations, legal processes, or enforceable governmental requests.
• To protect our rights — enforcing our Terms of Service, detecting and preventing fraud, abuse, security incidents, and other harmful activity.

We will not sell your personal information to third parties. We will not use your product compliance data for any purpose other than providing the services you have subscribed to.

3. Data Storage and Security

3.1 Storage Location

Your data is stored on secure servers located in the United States. We use reputable cloud infrastructure providers who maintain industry-standard physical, electronic, and procedural safeguards.

3.2 Security Measures

We implement reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit using TLS/SSL protocols.
• Encryption of data at rest.
• Access controls and authentication requirements for employees.
• Regular security assessments and vulnerability testing.

No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

3.3 Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Waitlist email addresses are retained until you unsubscribe or request deletion. Product data is retained for the duration of your account plus a reasonable period to comply with regulatory recordkeeping requirements.

4. Third-Party Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers — with trusted third-party vendors who help us operate our website and services (e.g., cloud hosting, email delivery, analytics, payment processing). These providers are contractually bound to protect your data and use it only for the services they provide to us.
• Legal compliance — when required by law, subpoena, or other legal process, or to protect our rights, property, or safety, or those of others.
• Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our site.
• With your consent — we may share your information for any other purpose with your explicit consent.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access — request a copy of the personal data we hold about you.
• Correction — request that we update or correct inaccurate or incomplete data.
• Deletion — request that we delete your personal data, subject to certain exceptions (e.g., legal retention obligations).
• Portability — request a copy of your data in a structured, machine-readable format.
• Opt-out — unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
• Withdraw consent — where we rely on consent to process your data, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at the email address below. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

California Residents (CCPA/CPRA): You have the right to know what personal information we collect, disclose, or sell. We do not sell personal information. You may also request that we delete personal information we have collected from you, subject to certain exceptions. To exercise these rights, please contact us using the information below.

European Economic Area (GDPR): If you are located in the EEA, we process your personal data based on one or more of the following legal bases: your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests (e.g., improving our services). You have the right to lodge a complaint with your local data protection authority.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand where our visitors come from.

6.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help us remember your preferences and understand how you interact with our site.

6.2 Types of Cookies We Use

• Essential cookies — required for the basic functionality of our website (e.g., theme preference, CSRF tokens).
• Analytics cookies — help us understand how visitors use our site so we can improve it (e.g., page views, session duration).
• Preference cookies — remember your settings and preferences (e.g., dark/light mode selection).

6.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can block or delete cookies, but this may affect the functionality of our site. For more information about managing cookies, visit allaboutcookies.org.

We do not currently use any cookies for advertising or cross-site tracking purposes.

7. Children's Privacy

Our services are directed to businesses and professionals. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete that information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by email or a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: